The free trial includes our full suite of answering services, such as:

• 24/7 live call answering
• Message taking and forwarding
• Call routing and transfers
• Emergency call escalation procedures

The duration is up to 30 minutes of call time or 1 month, whichever comes first.

Once you agree to the trial, our team will send a confirmation email, send you a generalized script we will use, a phone number to forward your calls to and ensure that everything is ready for the trial.

You'll need to contact your phone provider to forward the calls to your preferred schedule answering service number which we will be providing to you.

Your calls will be answered by our trained agents according to the general script that we have or the instructions you provide. We can tailor the greeting, capture specific information, and handle calls based on your preferences (e.g., message taking, call transfer, emergency escalation).

Yes! You can provide us with a script, or we can help you create one that aligns with your business needs. You can also adjust the script at any point during the trial based on feedback or changing requirements.

10 minutes or 5 days before the end of the trial, a notification will be sent to you to inform you of the status of the free trial. We will get your feedback regarding the program and will ask for your confirmation to migrate to the paid plan or adjust the call handling parameter to stay within the limits. If your call volume exceeds the 30-minute limit, we will notify you before any additional charges apply. At that point, you can choose to transition into a paid plan or adjust the call-handling parameters to stay within the trial limits.

Before the start of the program, we will agree on the type of report/s we will provide, how often you would like to get the report and how we will send the report. You can also request specific insights or feedback on how calls are being handled.

There’s no obligation to continue after the trial. If you decide the service isn’t for you, simply let us know, and we will terminate the service. However, we’ll retain your account details in case you wish to resume in the future and please expect email updates from us.

Yes, you may transition to a paid plan at any point during the trial. We offer flexible plans, and if you decide to continue, we’ll guide you through the process of selecting the best plan for your needs.

We offer a range of pricing plans based on your call volume and specific needs. You can choose between per-minute pricing or flat monthly rates. We'll provide you with a detailed proposal at the end of your trial.

Yes, your free trial includes full 24x7 answering service coverage. Whether it’s during business hours, after hours, weekends, or holidays, our agents are available to take your calls.